Terms & Conditions
Terms & Conditions
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Kizclub indicates acceptance of these terms and conditions. These terms and conditions shall super cede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Kizclub. Kizclub reserves the right to make changes to this site and these terms and conditions at any time.
Kizclub is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
Pick Up From Store is valid only if customer contact Kizclub team immediately after this order is placed. Pick up must made within 7 days. Otherwise payment will be refund back to your bank account with 10% discard fee applies.
Delivery fee at checkout is avalibale for single order only, delivery fee is not accept for additional orders.
Free shipping can not apply to multiple orders.
The delivery times provided by Kizclub are estimates only. Kizclub will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Kizclub cannot be held responsible for incorrectly entered delivery addresses.
Returned goods be accompanied with receipt
The goods returned within 21 days of receipt
Merchandise must be new (never been used) and in its original carton with all the packing materials, manuals and registration cards. We will not accept dirty, washed or used products.
All furniture items will incur a 30% restocking fee unless otherwise stated on actual product page.
The above does not apply to sale goods, which are not returnable
Please Note: We cannot accept returns for the following classes of products: feeding accessories, breast pumps, bathing accessories, lotions and powders, diapering accessories, diaper pails, potty seats and wipes, video/audio tapes, and undergarments.
All refunds & exchanges are subject to the final approval of our quality control division.
If you have any questions we are still available on chat and email during this time, please don't hesitate to get in touch!
Return Shipping Costs
Kizclub does not assume return shipping costs. Customers will be responsible for all return shipping costs.
If a package is refused, there will be a $10.00 refusal fee plus our actual shipping costs which include the freight to and from the customer.
Faulty or Defective Products
We try to stock the highest quality products available but unfortunately sometimes a product may not work as expected. In the first instance we recommend that you live chat or phone us on 09 529 5500 as we can hopefully offer immediate advice to resolve the problem. If we cannot easily resolve the problem then we will provide instructions for return of the item back to us.
Prices are subject to change without notice. All credit cards are charged in New Zealand Dollars.
Taxes and other charges
All prices and delivery charges within New Zealand are inclusive of New Zealand Goods and Services Tax at the rate of 15%.
Our site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Kizclub is not responsible for the operation of or content located on or through any such site.
These terms of trade are governed by and interpreted according to the laws of New Zealand.
We reserve the right to make any changes, modifications, additions, deletions or corrections at any time without prior notice.
Notice of Copyright Infringement
Kizclub respects the copyrights of others. If you feel that data is used in Kizclub’s product catalogue in a manner that constitutes an infringement of your copyright under applicable copyright legislation , please contact us by email:
Please include the following details:
Identification of the copyrighted work that has allegedly been infringed upon and that you wish to have removed. Please include a web address (URL);
A statement that the complaining party believes that infringement of the complaining party's copyright has occurred and the reasons for such belief;
A statement that you are the copyright holder or authorised to act on their behalf; and
Contact details including an email address where the complaining party may be contacted.